Right of withdrawal

This is an English translation for convenience. The German version is legally binding.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise it, you must inform us

Email: support@luntraweb.com

of your decision by a clear statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. It is sufficient to send your notice before the withdrawal period expires.

Effects of withdrawal

If you withdraw, we will reimburse all payments received from you without undue delay and at the latest within fourteen days, using the same means of payment, at no cost to you. If you requested that the services begin during the withdrawal period, you shall pay us an amount proportionate to what has been provided until you informed us of your withdrawal, compared to the full coverage of the contract.

Early expiry

The right of withdrawal expires once we have fully performed the service, provided that you expressly agreed before performance began that we start before the withdrawal period ends and acknowledged that you lose your right of withdrawal once the contract has been fully performed (§ 18(1)(1) FAGG).

Model withdrawal form

To: Email: support@luntraweb.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: website creation, order number: ________
Ordered on (*) / received on (*): ________
Name of consumer(s): ________
Address of consumer(s): ________
Signature of consumer(s) (only if on paper): ________
Date: ________

(*) Delete as appropriate.